Dr. Rajesh Raghupathi
A doctorate in Life Sciences and a Masters in Business Management, has more than 20 years of experience in business administration at the leadership level. Instrumental in building a BPO company from "project on paper stage into a 700 people team" serving healthcare professionals and businesses in the US, Australia, Canada, UK and India. Implemented innovative systems and processes to meet the high demands of customers in terms of quality and TAT (Turn Around Time) on a consistent basis with 24x365 operations.
Showcased services and participated in various trade shows in the US and Germany and acquired contracts of which 98% where recurring revenue in nature. Negotiated and signed multiple contracts, built revenue streams in various domains which include healthcare, financial service, insurance and property rental.
Has been instrumental in implementing global staffing for Durable Medical Equipment suppliers, which results an increased profit of $7M every year for the client.
Global staffing – Solution for profitability challenges
The small and medium businesses faces various challenges to improve/sustain the profitability and this seminar focuses on how adopting global staffing could be a solution to their problems. The key for success here is identifying the right partner who will work along with them. Global staffing not only offers huge potential but it could also leads to disaster if not carefully implemented. Seminar would discuss the advantages, challenges and steps in implementing global staffing.